Emotional Intelligence for Leaders

À propos du cours

Develop practical emotional intelligence skills to lead with empathy and clarity. The course focuses on self-awareness, social awareness, and relationship management for everyday leadership challenges.
Participants practice frameworks for feedback, conflict resolution, and stress management to improve team dynamics.

Contenu du cours

Introduction to Emotional Intelligence (EI)

Understanding EI and Its Importance
Self-Awareness and Self-Regulation
Emotional Triggers and Responses
Conduct a Personal EI Assessment
EI Basics

À propos du cours

Qu’allez-vous apprendre ?

Contenu du cours

Introduction to Emotional Intelligence (EI)

Understanding EI and Its Importance

Self-Awareness and Self-Regulation

Emotional Triggers and Responses

Conduct a Personal EI Assessment

EI Basics

Social Awareness & Empathy

Recognizing Others’ Emotions

Active Listening Skills

Building Rapport and Trust

Practice Empathetic Conversations

Social Awareness

Relationship Management

Conflict Resolution Strategies

Coaching and Mentoring Skills

Building Collaborative Teams

Resolve a Sample Workplace Conflict

Relationship Management

EI in Leadership Decision-Making

Using EI to Influence Teams

Handling Stress and Pressure

Ethical and Empathetic Decision-Making

Apply EI to a Leadership Case Study

EI in Leadership

Developing EI in Your Organization

Training Teams on EI Principles

Encouraging Emotional Awareness Culture

Measuring EI Impact on Performance

Draft an EI Development Program

EI Development